October 25, 2025
The Predictive AI Guide to Micro-Segmentation: Marketing That Knows What Customers Want Next
Imagine you're trying to line up a bunch of kittens for a photo. You sort them by fur color, nudge them into place, and raise the camera. They scatter anyway. Each kitten follows a reason you can't see - hunger, fear, curiosity - and those reasons change from moment to moment. The rows look tidy for a second, then fall apart. It's a perfect metaphor for what every CRM manager faces.